Cancellation & Refund Policy

1. Free plan

The Free plan costs nothing and needs no payment details, so there is nothing to cancel or refund.

2. Cancelling Pro

• You can cancel at any time from Dashboard → Upgrade → Cancel subscription, or by emailing us from your account's email address.
• Cancelling stops all future renewals immediately. You will not be charged again.
• You keep Pro features until the end of the billing period you have already paid for. After that your account moves to the Free plan, and your links and data are kept.
• You can also cancel the auto-pay mandate from your bank or UPI app. Please cancel in mylinq too, so your account shows the right status.

Free trial

If your Pro subscription starts with a 7-day free trial, nothing is charged during the trial. Cancel any time before it ends and you won't be charged at all. Any small authorisation Razorpay places to set up autopay is reversed automatically by your bank or card issuer.

3. Refunds

Because Pro is activated immediately and you can cancel before the next renewal, payments for a billing period that has already started are generally not refundable, including partly used months or years.

We will give a full refund in these cases:

• you were charged more than once for the same period (duplicate payment);
• you were charged, but Pro was not activated on your account and we could not fix it within 48 hours;
• you were charged for a renewal after you had cancelled;
• you were charged without authorising the payment.

If you are unhappy for another reason, write to us within 7 days of the charge. We review these requests case by case and will be fair.

4. How to request a refund

Email support@mylinq.cc within 7 days of the payment, with your mylinq username, the payment date and amount, and the Razorpay payment ID from your receipt (if you have it).

5. Refund processing

• We reply to refund requests within 2 business days.
• Approved refunds are made to the original payment method through Razorpay within 5–7 business days. Your bank may take a few more days to show the credit.
• We do not give refunds in cash or to a different account.

6. Contact

Questions about billing? Email support@mylinq.cc (Monday to Friday, 10:00 AM to 6:00 PM IST). See also our Terms & Conditions.